Shipping and Delivery
When you place your order, we begin making your items as quickly as possible. Each product requires some time for the construction and curing before we can ship. Most orders ship within 1 or 2 days. However, in peak seasons, shipment can take up to 5 business days.
When you order multiple products, the orders can come from different manufacturers. In this case, it could happen that you will receive your products in different packages and at different times.
DELIVERY TIMES
USA Customers
| Shipping from our USA Facility | 7-21 Business Days |
| Shipping from our Manufacturers | 12-28 Business Days |
International Customers
| Shipping from our USA Facility | 12-28 Business Days |
| Shipping from our Manufacturers | 12-35 Business Days |
** THESE ARE ESTIMATED DELIVERY TIMES. Sometimes there may be delays due to the shipping carrier or international customs sorting.
ORDER FULFILLMENT
We ship daily from Monday through Friday, 52 weeks a year except for Sundays and holidays. Orders placed by 10.00 PM CST or 04.00 AM CET Sunday-Friday will start to be made the next day. Occasionally orders may not ship the ‘next-day’ due to stock issues, lacking order information or billing delays. Orders placed on Saturdays will ship the following Monday or next open business day.
SHIPPING RATES
Standard Shipping
Standard Shipping is free on orders on our site.
Premium Insured Shipping is $4.95 to the US, Spain, New Zealand, Switzerland, Germany, Mexico, Ireland, and France.
International Shipping
Premium Insured Shipping is $4.95 to the rest of the world.
We have received and fulfilled orders from over 160 countries across all the different continents. Outside the United States, customs can hold up a package for a number of days, because we work with reliable couriers, this rarely happens and if it does it will be handled efficiently.
